ProVisionaire Control V3.7.0 for Win 10 (Previous version)

  • Make sure to also update the firmware of the relevant supported devices to their latest versions.
  • If the ProVisionaire Monitoring Service V1.1.0 is installed while the ProVisionaire Monitoring Service V1.0.0 is being installed, the ProVisionaire Monitoring Service V1.1.0 service may stop.
    If the device information is not displayed, uninstall the ProVisionaire Monitoring Service, and then install it again.

ProVisionaire Control / ProVisionaire Touch Compatibilities

Please make sure to use the appropriate version of software and firmware, referring to the following compatibility charts. Using an unsupported combination may result in malfunction.

Compatibility List

ProVisionaire Control V3.7.0

New Functions

  • Now supports the "External Events" function of MTX / MRX V4.00.
  • Now supports Dante output of DZR Dante models. Make sure to update the DZR firmware to V1.2.2 or later.

Specification Change

  • Supported OS is Windows 10 or later.

Fixed Bug

  • Fixed a problem in which, when the [TCP port number for data collection of ProVisionaire Monitoring Service] port number was set to 1 on the [ProVisionaire Monitoring Service Settings] view, the [System Monitor] window would not be displayed.
  • Fixed a problem in which the same port number could be set for [TCP port number for view of ProVisionaire Monitoring Service] and [TCP port number for data collection of ProVisionaire Monitoring Service] on the "ProVisionaire Monitoring Service Settings" screen.
  • Fixed a problem in which, when ProVisionaire Control KIOSK or "System Monitor" screen were open, the setting change of [Select a network interface to communicate with devices] on "ProVisionaire Monitoring Service Settings" screen would not be reflected even if the screen was closed.

Known issues

  • If the name of the network card contains multibyte characters, the Network Card Name is garbled on the "Network" tab of the "Setup" dialog.
  • If the file name for ProVisionaire Touch KIOSK contains the following characters, file will not be saved correctly.
    "<> |: *? ¥ /
  • When MTX Series Input CH-> EQ-> On is placed in the workspace of ProVisionaire Touch, the on / off setting will be reversed within the ProVisionaire Touch KIOSK.
  • If IDK's digital multi-switcher MSD series is assigned to [Recall Button], [Indication Mode] will not light even if it set to [Stateful].
  ProVisionaire Control ProVisionaire Monitoring Service
OS Windows 10 (32bit/64bit)
CPU Intel Atom or better Intel Core i or better
Memory 2GB or more 4GB or more
HDD/SSD 300MB or more free 1.4GB or more free
Other A system equipped with Ethernet (1000BASE-T or better) or Wi-Fi capability.
To use System Monitor Widget with ProVisionaire Control, DirectX version must be 10.0 or later.

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Last updated :January 28, 2020